Return and Refund Policy
Last updated: July 15, 2024
Thank you for shopping at Akhand Mart.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Akhand Mart.
Service refers to the Website.
Website refers to Akhand Mart, accessible from https://akhandmart.com/
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@akhandmart.com
By visiting this page on our website: https://akhandmart.com/contact-us
By phone number: 
By mail: barahat pirojpur
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 7 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
Return Pick-up
Return pick-up is available for eligible pick-up addresses and the items, provided there are no shipping restrictions. In case pick-up is not available, Self-Ship option will be automatically selected. A refund will be issued to your original payment method, in accordance with akhandmart.com refund policy, once we receive the item(s) or the seller notifies us of receipt of return, as the case may be.
To ensure successful return pick-up, return the item in original condition with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein.
Note:
Certain couriers might require a return label which can be generated in the Returns Centre
A return will not be processed if the pickup is cancelled owing to missing or damaged (caused while in your possession) item or its accessories.
Self-Ship
You can self-ship the item using any courier of your choice that has package tracking capabilities. You will need the following return documentation to initiate return.
A copy of invoice highlighting the items being returned (place it inside the return package);
Declaration of item details, value and return reason (paste on the return package); and
A return label with Akhand Mart tracking barcode (paste on the return package).
This documentation is available on our Returns Centre
Note:
If you do not have a printer, you can also hand-write the declaration and return address (generated in the Returns Centre) and use the original invoice or a copy, highlighting the items being returned.
Return shipping charges will be refunded in accordance with Akhand Mart.com refund policy.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@akhandmart.com
By visiting this page on our website: https://bulletbazar.com/contact-us
By phone number: